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DELIVERY
The delivery of a product ordered on http://www.bonginiec.com will be carried out by the transport company GLS Executive and its subsidiaries. Delivery is made to the address indicated on the delivery slip, carefully filled in by the purchaser. The delivery address must mandatorily be a physical address (no./street). BONGINI E C S.R.L. is exempt from liability for any breach to its contractual obligations in the hypothesis of a force majeure or unforeseen circumstance, including, but without being limited to, disasters, fires, internal or external strikes, internal or external malfunctions or breakdowns, and in general any event that does not permit the proper fulfilment of the orders. The goods always travel at the risk and perils of the consignee. Always check the contents of your parcel on receipt. In the event of damages make precise and written reservations on the transport company's delivery slip. Failing this, no complaint and request for reimbursement shall be accepted by BONGINI E C S.R.L.. For reasons of non-availability (out of stock, end of production, etc.) an order may be delivered several times to the customer who shall only pay a shop's delivery charges once. If the customer desires several places of delivery, he must place as many orders with the connected delivery charges. In the event of late delivery, in no circumstance shall BONGINI E C S.R.L. be rendered liable. Consequently, no cancellation request, refusal of goods or claim for damages and interest may be demanded by the customer. BONGINI E C S.R.L. is released from its delivery obligation for any case of unforeseen circumstance or force majeure. As a guide, fires, total or partial strikes and floods are cases of force majeure. These delivery conditions can be changed at any time and without prior notice.
AFTER-SALE SERVICE
Technical goods have the advantage of the general manufacturer warranty against any manufacturing fault or hidden defect. The wear and tear and aging due to normal operation of the goods, abnormal wear and tear resulting from incorrect use, poor maintenance or dismantling by the customer or by a third party of these goods are systematically excluded from the warranty. The final invoice is proof of a warranty card. After approval from BONGINI E C S.R.L. the customer must mandatorily send, at his expense, the faulty goods accompanied with the final invoice. These delivery conditions can be changed at any time and without prior notice.
RIGHT OF REVOCATION
In virtue of article L121-20 the customer shall have a period of seven working days as of delivery of his order to return the goods to BONGINI E C S.R.L. for exchange, reimbursement or credit, without penalties with the exception of delivery charges.
No return of goods shall be possible without previous contact by email (m.bongini@bonginiec.it), so that BONGINI E C S.R.L. informs the customer on the conditions and on the exact goods return address.
The customer must return the goods undamaged, in their original packaging.
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